SHOP ABOUT♥POLICIES


♥Welcome


SHOP POLICIES

If you have questions about an item, please ask before you purchase. We are always happy to answer any questions you may have about any items. We generally respond to inquiries within 24 hours. Please note that images/colours may vary to monitor screen setting on individual computers. Custom handmade items may not look 100% like the photographed items listed. Please do keep that in mind.

Available items are normally shipped after 2 business days
PRE Order items usually shipped 3-4 weeks of confirmed order and payment.

If by any means an item was misrepresented, contact us and we will be happy to discuss and sort out any issues. 

If an item was misrepresented, in the original packaging and the same condition.Your refund or exchange will be issued, once the item is received (minus the shipping) 

Please Note: Shipping charges is non-refundable.

♥PAYMENTS
ORDERS & PAYPAL
We are currently accepting PayPal for payments for all orders.
made via our ETSYSTORE ENVY stores

For Direct Orders
Contact us through our FACEBOOK page or 
email us at chocolateandvanity@gmail.com
with the following information

♥item description
quantity
♥size / measurements
colour
♥value or amount of the item/s you are ordering

BANK TRANSFERS & MONEY TRANSFERS
Western Union
Bank To Bank Transfers

Kindly note that there would be additional 
charges when choosing this option.

♥SHIPPING & HANDLING

INTERNATIONAL ORDERS
Standard shipping rates
$ 20.00 - US Territories 
$30.00 - Everywherelse

Shipping normally takes 5-7 days excluding customs delays. 
There will be 1-2 days handling time for all orders.

Please refer to the following links for rates

DHL Express
Aramex